General Terms and Conditions

1. Introduction

These General Terms and Conditions of Sale (GTC) govern all transactions concluded on the website https://www.happypeoplemaker.com/en/, operated by AP SOLUTIONS CONSULTING LLP, a digital marketing company. By using this site, you accept these GTC without reservation. These terms aim to define the sales conditions between Happy People Maker and the customer, from ordering to service provision, including payment and delivery.

2. Company Information

• Company Name: AP Solutions Consulting LLP
• Address: 32 Kinburn Street, London, England SE16 6DW
• Phone: +41 76 647 75 23
• E-mail: info@happypeoplemaker.com
• Host: O2switch, www.o2switch.fr
• Registration Number: OC447906

3. Scope

These GTC apply to all services provided by Happy People Maker on its website https://www.happypeoplemaker.com/en/. They apply to any order placed by a professional or individual customer. These GTC may be modified at any time by Happy People Maker, with changes being applicable as soon as they are published on the site.

4. Services Offered

4.1 Nature of Services

Happy People Maker is a digital marketing agency specializing in creating and implementing comprehensive digital strategies to maximize its clients’ online visibility and revenue. We offer a range of services designed to meet the specific needs of each client, including:

4.1.1 Content Creation: We produce high-quality, web-optimized content, including:

• SEO Text Writing: Text content optimized for search engine optimization (SEO) to improve website visibility on search engines.
• Video Production: Creation of engaging videos for social media platforms, websites, or advertising campaigns.
• Multimedia Content: Development of visual and interactive media such as infographics, podcasts, and webinars, tailored to clients’ communication goals.

4.1.2 Advertising Campaign Management: We design, deploy, and manage advertising campaigns on various platforms to maximize our clients’ return on investment (ROI):

• Search Engine Advertising (SEM): Optimized Google Ads campaigns to generate qualified traffic and conversions.
• Social Media Advertising: Creation and management of campaigns on Facebook, Instagram, LinkedIn, and other networks to target specific audiences.
• Display and Remarketing Advertising: Deployment of banner ads and remarketing campaigns to capture and re-engage site visitors.

4.1.3 Marketing Strategy Consulting: We provide strategic consulting services to help clients define and implement effective digital marketing strategies:

• Online Presence Audit: Comprehensive evaluation of the client’s current digital presence, including the website, social media, and ongoing advertising campaigns.
• Content Strategy: Development of content plans aligned with business objectives, focusing on creating value for the target audience.
• Media Planning: Selection and planning of the most effective digital media to maximize reach and engagement.

4.1.4 Affiliate Services: We offer specialized services in setting up and managing affiliate programs to generate additional revenue for our clients through strategic partnerships:

• Affiliate Program Creation: Design and implementation of customized affiliate programs tailored to clients’ specific needs and goals. This includes selecting products/services to promote, defining commissions, and choosing affiliate platforms (e.g., Amazon Associates, ShareASale, Commission Junction).
• Affiliate Management: Recruitment, selection, and management of affiliates, including providing marketing materials (banners, links, promotional codes) and supporting affiliates to maximize their performance.
• Performance Tracking and Optimization: Use of advanced tracking tools to monitor affiliate campaign performance, with regular reports on clicks, conversions, and commissions generated. Ongoing optimization of campaigns to improve conversion rates and increase revenue.
• Influencer Marketing Strategies: Integration of affiliate marketing with influencer marketing by collaborating with influencers to promote clients’ products/services through affiliate links. This approach combines personal influence with the power of affiliate marketing to reach a broader and more engaged audience.
• Compliance and Legality: Ensuring all affiliate activities comply with local and international regulations, including disclosure obligations in accordance with guidelines from authorities such as the FTC (Federal Trade Commission) in the U.S.
• Integration with Other Marketing Channels: Synchronizing affiliate efforts with other digital marketing channels, such as email marketing and SEO, to create a cohesive and interconnected marketing strategy.
• Affiliate Loyalty Programs: Establishing reward systems and loyalty programs to motivate high-performing affiliates and strengthen long-term partnerships.

These services are designed to enable our clients to fully leverage affiliate marketing as a growth driver while ensuring professional management and continuous optimization of affiliate programs.

4.2 Customization of Services: Each service can be customized according to the client’s specific needs, after analyzing their request.

5. Pricing and Payment Terms

5.1 Prices: Service prices are listed in EUROS OR USD on the site, including all taxes (TTC), and may include additional charges such as processing or service fees. Happy People Maker reserves the right to change prices at any time, but services will be billed based on the rates in effect at the time of order confirmation.

5.2 Payment Terms: Payment is due immediately upon order. Payments can be made via the following methods:

• Credit card (Visa, Mastercard, etc.)
• Bank transfer
• Any other payment method specified at the time of order

5.3 Late Payment: In case of late payment, Happy People Maker reserves the right to suspend the provision of services until payment is made. Late payment penalties may be applied in accordance with applicable law.

6. Delivery of Services

6.1 Delivery Methods: Services provided by Happy People Maker are primarily digital and delivered in the form of electronic files or access to online platforms. Delivery is made electronically to the email address provided by the client at the time of order.

6.2 Delivery Times: Delivery times indicated at the time of order are average times and correspond to processing and delivery times. They do not constitute a strict deadline, and Happy People Maker shall not be liable for any delay in delivery.

6.3 Delivery Tracking and Confirmation: The client will receive confirmation via email once the services have been delivered. If not received, the client is invited to contact Happy People Maker at info@happypeoplemaker.com.

7. Right of Withdrawal

7.1 Withdrawal Period: In accordance with applicable law, the client has a 14-day period from the date of the order to exercise their right of withdrawal, except for exceptions provided by law.

7.2 Exercise of Withdrawal: To exercise the right of withdrawal, the client must notify their decision by email to info@happypeoplemaker.com, specifying their order number. If the right of withdrawal is exercised, Happy People Maker will refund the client within 14 days of receiving the withdrawal request.

7.3 Exclusions from the Right of Withdrawal: The right of withdrawal does not apply to services that have already been performed or are in progress with the client’s agreement.

8. Legal and Contractual Warranties

8.1 Conformity Guarantee: Happy People Maker is committed to providing services that conform to the order placed by the client, as well as the descriptions on the website https://www.happypeoplemaker.com/en/. This conformity guarantee covers the following aspects:

• Service Adequacy: Services must match the description provided on the site, meet the needs expressed by the client at the time of ordering, and be free from design or execution defects.
• Compliance with Applicable Law: Services provided by Happy People Maker comply with current legal and regulatory standards, including data protection requirements, image rights, and intellectual property respect.

8.2 Legal Warranty: The client benefits from the following legal warranties in accordance with the provisions of the Consumer Code and the Civil Code:

• Legal Conformity Warranty: This warranty applies when the service provided does not match the description given at the time of ordering or has defects rendering the service unsuitable for the expected usual use. The client has two years from the delivery of the service to assert this warranty. In case of non-conformity, Happy People Maker undertakes to repair or replace the defective service, or to refund if repair or replacement is impossible.
• Legal Warranty Against Hidden Defects: This warranty applies if the service provided has a hidden defect that makes it unsuitable for its intended use or that diminishes its use to such an extent that the client would not have purchased it or would have paid a lower price if they had known. The client has two years from the discovery of the defect to assert this warranty. In case of proven hidden defect, Happy People Maker undertakes to remedy the defect or refund the client.

8.3 Claims: In case of non-conformity of services or discovery of a hidden defect, the client must inform Happy People Maker by email at the following address: info@happypeoplemaker.com, as soon as possible after discovering the defect or non-conformity. This notification must be accompanied by all relevant documentation, including evidence of the defect or non-conformity.

Claim Procedure:

• Notification: The client sends an email detailing the claim, including all necessary elements for assessing the situation (screenshots, documents, previous exchanges, etc.).
• Assessment: Happy People Maker will acknowledge receipt of the claim and carry out a thorough assessment of the reported issue. This process may include additional exchanges with the client to clarify details or obtain further information.
• Resolution: If the claim is valid, Happy People Maker will propose an appropriate solution to the client, which may include:
  • Repair: Correction of the service to make it conform to the order.
  • Replacement: Replacement of the non-conforming service with an equivalent service.
  • Refund: Partial or full refund of the order if repair or replacement is impossible or if the client prefers this option.

9. Intellectual Property

All content and materials provided by Happy People Maker, including but not limited to text, images, videos, and software, remain the exclusive property of Happy People Maker and are protected by intellectual property rights. The client is granted a non-exclusive, non-transferable right to use these elements solely for the purpose of the service provided. Any reproduction, distribution, or modification of these elements is strictly prohibited without prior written consent from Happy People Maker.

10. Privacy and Data Protection

Happy People Maker is committed to protecting the privacy of its clients and ensures that personal data collected is processed in compliance with applicable data protection laws. Personal data is collected for the purpose of processing orders, managing the client relationship, and ensuring quality service. The client has the right to access, correct, and delete their personal data in accordance with applicable law.

11. Liability

Happy People Maker is not liable for damages resulting from the use or inability to use the site or services, including indirect damages such as loss of data, loss of business, or loss of profit. The liability of Happy People Maker is limited to direct damages and does not exceed the total amount paid by the client for the service in question.

12. Force Majeure

Happy People Maker shall not be liable for any failure or delay in the performance of its obligations due to circumstances beyond its control, including but not limited to natural disasters, strikes, or technological failures.

13. Applicable Law and Jurisdiction

These General Terms and Conditions of Sale are governed by English law. Any dispute arising from or related to these GTC shall be subject to the exclusive jurisdiction of the courts of England.

14. Miscellaneous

14.1 Partial Invalidity: If any provision of these GTC is found to be invalid or unenforceable by a competent court, the remaining provisions shall remain in full force and effect.

14.2 Waiver: Failure by Happy People Maker to enforce any provision of these GTC shall not be deemed a waiver of that provision or any other provision.

14.3 Amendments: Happy People Maker reserves the right to amend these GTC at any time. Any changes will be published on the website and will be applicable to all orders placed after the publication date.